Privacy Policy

1. Introduction

Welcome to Zamanda ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our online store.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, shipping and billing addresses
• Payment Information: Credit card details, bank account information (processed securely through our payment providers)
• Account Information: Username, password, order history, and preferences
• Communication Data: Messages you send to us, customer service inquiries, and feedback

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send you order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent)
• Improve our website and services
• Detect and prevent fraud
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Companies that help us operate our business (payment processors, shipping carriers, email services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@zamandastore.com
Address: Lagos, Nigeria